Important Phone Numbers in Puerto Morelos (Emergency, Medical & Local Services)

When you’re visiting or staying in Puerto Morelos, it’s helpful to have key local phone numbers saved — just in case. This guide includes emergency services, medical care, taxis, and local authorities used in and around Puerto Morelos.

We recommend bookmarking this page or saving the numbers to your phone during your stay.

Emergencies (National)
📞 911

CFE (Electricity)
📞 071

Angeles Verdes (Tourist Roadside Assistance)
📞 078

Denuncia Anónima (Anonymous Reporting)
📞 089

Aguakán (Water Services)
📞 073

Bomberos (Fire Department)
📞 +52 998 109 6636

Seguridad Pública (Public Security)
📞 +52 998 293 2167

Policía Municipal y Tránsito
📞 +52 998 150 7035

Policía Civil Oficinas
📞 +52 998 409 0390

Protección Civil Emergencias
📞 +52 998 188 6794

DIF Puerto Morelos
📞 +52 998 871 0277

Capitanía del Puerto (Harbor Master)
📞 +52 998 871 0112

Local Taxi
📞 +52 998 543 2295

Taxi WhatsApp
📞 +52 998 153 1306

Grúas (Tow Trucks)
📞 +52 998 279 0814

Médica Puerto Morelos
📞 +52 998 255 3092
📞 +52 998 173 7230

Hospital Galenia (Cancún)
📞 +52 998 891 5200

Clínica Veterinaria Serengueti
📞 +52 998 134 8751

Mayan Train (Tren Maya) Schedule Information

Puerto Morelos visitors often use nearby stations for the Tren Maya. Schedules and routes change, so for the most up-to-date information, we recommend checking official QR codes and local station updates.

Helpful Tip for Travellers in Puerto Morelos

Save these numbers to your phone when you arrive in Puerto Morelos. Cell service can vary, and having local contacts ready makes everything feel calmer and easier if you ever need help.

The beauty of Puerto Morelos isn’t just in what you see — it’s in how you experience it. From ocean excursions to local walking tours and ancestral ceremonies, there are countless ways to connect more deeply with this place.

When you're ready to explore, we’re here to help coordinate experiences that feel aligned, intentional, and well-organized.

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A Guide to Portside Dining and Nightlife in Puerto Morelos